Hotel Carlton Bilbao Exterior photo The photo depicts a beautiful, historic building, likely a hotel or a residence, featuring an elegant architectural style with white facade and ornate details. It is surrounded by a lush green lawn, trees, and colorful flower beds that enhance the aeHotel Carlton Bilbao Restaurant photo The Long RoomHotel Carlton Bilbao Restaurant photo The boardroom
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From204US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Plaza De Federico Moyua, 2, Bilbao, Spain, 48009
-
Close to the Museum of Fine Arts
Great
8.9
/10
4.2
4.3
/5

Rooms

Hotel Carlton offers 140 spacious rooms across six floors, including the prestigious Imperial Suite, which spans 250 square meters. The Junior Suites provide a double bedroom and adjoining living room, boasting views of the Federico Moyúa square. The hotel's variety of room categories, including standard and superior options, features recent renovations and distinct decor styles.

Dining

The Artagan Restaurant serves a diverse menu alongside exclusive private room reservations for guests. Guests may enjoy a daily set menu from Monday to Friday and various tasting menus on weekends. The Bar Grill focuses on pintxos and cocktails, while the Carlton Terrace provides lunch and dinner service with stunning views of the Plaza Moyúa.

Events and Weddings

Hotel Carlton boasts 12 meeting rooms, each designed to accommodate different event types with high ceilings and spacious layouts. Wedding services include personalized menus and expert attention to ensure smooth planning. The hotel also offers various setups, including the Arias Room for civil weddings and the Imperial Banquet Hall for grand occasions.

Location

Situated in the heart of Bilbao, the hotel is an architectural gem recognized as a cultural monument by the Basque Government. It provides easy access to popular attractions, including the Guggenheim Museum and the city's vibrant Old Town. The hotel's central location allows visitors to explore the rich history and modern attractions of the city.

Catering Services

Carlton Taste Catering & Events presents a variety of options for family celebrations, corporate events, and banquets. The catering service provides quality recipes tailored to each occasion, ensuring a delightful dining experience. From intimate gatherings to large events, these services maintain high culinary standards.

Highlights

Rooms: 140 spacious rooms including the Imperial Suite

Dining: Artagan Restaurant with private room options

Events: 12 meeting rooms with various setups

Weddings: Expert attention for personalized wedding services

Location: Cultural monument in the heart of Bilbao

Must-do experiences

  • Savor pintxos at Plaza Nueva for a lively culinary experience.
  • Visit the Guggenheim Museum for contemporary art and stunning architecture.
  • Explore the hidden streets of the Casco Viejo for local charm.
  • Don't miss the Mercado de la Ribera for fresh local produce and tapas.
  • Catch a performance at the Teatro Arriaga for rich culture and history.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Junior Suite
2 persons
700 sq. feet 
1 King-size bed
Coffee machine
Heating
Superior Double or Twin Room
2 persons
325 sq. feet 
2 Single beds
Shower
Coffee machine
Single Room
2 persons
250 sq. feet 
1 Single bed
Coffee machine
Heating
Double or Twin Room
2 persons
305 sq. feet 
2 Single beds
Coffee machine
Heating
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Check Dates & Room Rates

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Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Steam room
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Hotel Carlton invites guests into a world of culinary delight with its exquisite onsite dining options. From vibrant Spanish flavors to refined Basque specialties, each venue offers a unique experience that balances authenticity with comfort.
Hotel Carlton Bilbao Restaurant photo The Long Room
Hotel Carlton Bilbao Restaurant photo The boardroom
Hotel Carlton Bilbao Restaurant photo The ballroom

ARTAGAN

Spanish
Ambiance
The Artagan Restaurant features a warm and inviting atmosphere perfect for a leisurely lunch, infused with the essence of traditional Spanish dining. Comfortable seating creates a cozy yet sophisticated space for guests to unwind.
Key Offerings
Discover a menu catering to various dietary preferences, including vegetarian, vegan, gluten-free, and dairy-free. The restaurant also presents a set menu service, allowing guests to indulge in a curated culinary experience.
Reservation
Recommended.
Open daily from 13:30 to 22:30.

Restaurante Carlton

Basque
Ambiance
Restaurante Carlton offers a refined setting where elegance meets taste, highlighting the beauty of Basque cuisine. The atmosphere is both sophisticated and welcoming, perfect for a special evening.
Key Offerings
With an emphasis on luxurious proteins like lobster and steak, the menu tantalizes with its rich flavors and quality ingredients, ideal for meat lovers and connoisseurs alike.
Reservation
Recommended.
Specific hours are not provided; please inquire directly.

English-style Bar

Bar
Ambiance
Located on the ground floor, this elegant English-style bar presents a cozy retreat adorned with fine woods and comfortable armchairs, offering a nostalgic ambiance steeped in history, complemented by photographs of celebrity guests.
Key Offerings
Sip on crafted cocktails or enjoy a quiet moment away from the bustling receptions while savoring a selection of light fare and refreshments.
Reservation
Not needed.
Hours vary.

Cosy Basement Bar

Bar
Ambiance
Nestled in the basement, this bar provides a tucked-away haven where guests can escape the lively atmosphere of the hotel and enjoy a tranquil drink in intimate surroundings.
Key Offerings
Ideal for sipping classic cocktails or a quiet chat, this intimate setting encourages relaxation and conviviality.
Reservation
Not needed.
Hours vary.

Room Service

Local
Ambiance
Enjoy the comfort of in-room dining with the convenience of delicious local options. This service allows for a cozy dining experience against the backdrop of your own room.
Key Offerings
Sample traditional local dishes, such as squid in its ink and the classic hamburger, providing a taste of local culture with every bite.
Reservation
Not needed.
Hours vary.

Hotel Carlton Location

Plaza De Federico Moyua, 2, Bilbao, Spain, 48009
Map view
Plaza De Federico Moyua, 2, Bilbao, Spain, 48009
Nearby
Museum
Museum of Fine Arts of Bilbao
1700 ft
Arriquíbar Plaza
Azkuna Zentroa
2000 ft
Square
Moyua
400 ft
Church
Church of San Francisco de Asis
1900 ft
Church
Church of San Vicente de Abando
1800 ft
Gran Via de Don Diego Lopez de Haro
700 ft
Plaza Federico Moyua 5 Visitas al Palacio previa cita al teléfono anterior de 9 a 10 de lunes a viernes
Chavarri Palace
400 ft
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
800 ft
Square
Plaza de Jado
1100 ft
at Canciller Ayala
Estatua del Sagrado Corazon
1600 ft
Restaurants
Restaurante Artagan
300 ft
Plaza Federico Moyua
Cafe & Tapas
100 ft
Gran Via
Don Angelo
700 ft
Calle Rodriguez Arias
Monteverdi
500 ft
Calle de Ercilla
Lepanto Bilbao
500 ft
Pedro Eguillor Emparantza 2
La Gavilla
900 ft
Colon de Larreategui 32
Eliptica Restaurant
600 ft
Alameda Rekalde
Explore Bilbao
Explore Bilbao
Top Attractions
Activities
Dining
Entertainment
Guggenheim Museum Bilbao
Guggenheim Museum Bilbao
11 minutes' walk
Iconic modern art museum featuring innovative architecture and contemporary works. Special exhibitions regularly available.
Museum of Fine Arts of Bilbao
Museum of Fine Arts of Bilbao
7 minutes' walk
Diverse art collections spanning from the medieval era to contemporary art. Notable for free admission on Tuesdays.
Casco Viejo
Casco Viejo
15 minutes' walk
Historic old town with narrow streets, local shops, and traditional Basque cuisine. Perfect for immersing in local culture.
Mercado de la Ribera
Mercado de la Ribera
18 minutes' walk
Vibrant market showcasing fresh produce, local delicacies, and artisan goods. A great spot for food lovers.
Biking along the Estuary
15 minutes' walk
Scenic biking routes along the Nervión River with bike rentals nearby. Ideal for leisurely rides and sightseeing.
Yoga at Etxebarria Park
3 minutes' walk
Relaxing outdoor yoga sessions amidst nature. Schedule varies, suitable for all levels, enhancing Zen moments.
Hiking at Artxanda
17 minutes' walk
Thrilling hiking trails with panoramic views of Bilbao. Accessibility via funicular enhances the adventure.
Restaurante Artagan
Restaurante Artagan
1 minute' walk
Traditional Basque dishes in a cozy atmosphere, offering local wines and delectable pintxos. Reservations recommended.
Don Angelo
Don Angelo
3 minutes' walk
Italian eatery known for its fresh pasta and pizzas. Family-friendly, making it great for casual dining.
Monteverdi
Monteverdi
2 minutes' walk
Charming restaurant featuring farm-to-table meals. Offers vegetarian options and an inviting terrace.
Bilbao Good Food
15 minutes' walk
Culinary workshops and tasting events showcasing Basque cuisine. Check the schedule for seasonal classes.
Teatro Arriaga
15 minutes' walk
Historical theater offering a mix of performances, including opera and drama. Features periodic family-friendly shows.
Getting around
City Centre
Bilbao2 min  ·  400 ft
Airports
Bilbao (BIO)20 min  ·  8.3 mi
Vitoria (VIT)89 min  ·  36.6 mi
Train
Abando Train Station8 min  ·  2000 ft
Underground
Moyua Metro2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at EUR 35 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 28 per person per day. 
Children & extra beds
Maximum capacity of cots in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2010
Number of floors:
6
Number of rooms:
131

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Hotel Carlton is frequently praised for its prime city center location, with convenient access to transportation including the airport bus, which stops just 50 meters away, and the metro. Guests often highlight the spacious rooms and the wide variety of choices available at the delicious breakfast. While some guests have found the rooms needing upgrades, many appreciate the hotel's classic style and the views overlooking Plaza Moyua.
Show moreShow less
Review score
Based on 1680 verified reviews
8.8/10
Great
92%
Recommend
Location
9.7/10
Cleanliness
9.3/10
Paid Wi-Fi
8.2/10
Value for money
8.6/10
Pros
Helpful staff
Spacious rooms
Excellent breakfast
Central location
Cons
Hidden bar
Misleading description
Dirty vents
Guest reviews
based on 1680 reviews
8.8/10
based on 5017 reviews
8.9/10
Joshua from United States
Single
Superior Double or Twin Room
5 nights in September 2025
|
Reviewed:November 05, 2025
7/10
great breakfastcity locationpersonal serviceluggage assistance
the breakfast offered plenty of variety. the city centre location was also very convenient. i found it easy to access different parts of the city from there. the staff were quite friendly too.
i found the lack of personal service noticeable. i felt more like a commodity than a valued guest. the absence of a doorman to assist with luggage upon arrival was unexpected for a hotel of this caliber. no parking was available unless pre-booked.
0 Helpful
Leo from Germany
Business traveller
Superior Double or Twin Room
3 nights in June 2025
|
Reviewed:August 13, 2025
7/10
fresh pastrieswide varietynoisy air conditioninglimited equipment
The location of the hotel suited my needs perfectly. Breakfast included a wide variety of options. I particularly enjoyed the fresh pastries. The breakfast room had comfortable seating and the staff kept the buffet well-stocked and tidy.
The air conditioning in my room was rather noisy. It made it difficult to sleep soundly. the gym had limited equipment. There was only one treadmill.
0 Helpful
Harry from United Kingdom
Single
double or twin room
3 nights in June 2025
|
Reviewed:July 01, 2025
6/10
acceptable locationdifficult sleepingadvance parking
The location was acceptable. It had bars and restaurants around.
the air conditioning was not yet turned on, so the room was hot (this was annoying). i found it difficult to sleep. also, i had to reserve parking in advance.
0 Helpful
Questions of the users
About Hotel Carlton
Can one of my well-behaved small dogs stay with me? How can I notify you about it during the booking process?
15 November 2024
Only one dog or cat weighing under 10 kg is allowed per occupied room. The pet cannot be left alone in the hotel room for safety reasons.
Is valet parking currently available at the hotel?
3 December 2024
Valet parking services have been suspended since the onset of the pandemic. Guests are required to park their vehicles themselves.
Does the hotel provide parking facilities? If so, what are the options and costs?
10 February 2025
The hotel offers secure parking located in a monitored basement. Reservations are necessary, and the daily rate is €34.
Are there interconnecting rooms suitable for families?
14 March 2025
Interconnecting rooms are available but are subject to availability at the time of booking.
What is the price for secure parking at the hotel, and how can I reserve a space?
25 April 2025
Secure parking costs €23 per car per day, and it is advisable to reserve a space beforehand.
Do guests need to pay an additional fee for bringing pets, and can they be left unattended in the room?
20 May 2024
There is no extra charge for pets, but they must not be left alone in the hotel room.
Are kettles available in the hotel rooms?
8 July 2024
Standard rooms include a coffee maker, while superior rooms are equipped with both a kettle and a coffee maker. Kettles can be requested if not available in the room.
If I make a reservation, how will I confirm parking availability and the need for a cot for my infant?
16 August 2024
Inquiries about parking and cots can be made after booking, and a confirmation will be sent.
Is there an elevator accessible for guests throughout the hotel?
30 September 2024
Yes, the hotel is equipped with an elevator for guest convenience.
What is the current regulation regarding the Low Emission Zone (ZBE) in the area?
21 October 2024
As of now, regulations regarding the ZBE are under review, with potential changes expected in 2025.

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